Sales Support

Job Purpose
Support the day- to- day activities of the sales support team so that the organization’s sales force is effectively supported, and all sales transactions are processed efficiently, accurately & economically.

Roles and Responsibilities

  • Build relationships with customers and transporters to own customer inquiries from initiation to resolution.
  • Perform administrative tasks to support sales segment team’s operation activities.
  • Interface with Finance, Procurement, Sales Segments, Marketing and IT to drive continuous improvement of process.
  • Generate sales and purchase contracts as directed by commercial team.
  • Assist Sales team in analyzing contractual commitments, customer specifications, and other data to plan and develop logistic program activities.
  • Review margin analysis with transporters.
  • Process orders provided by the direct, indirect & export teams to enhance workflow.
  • Coordinate quality control documentation and other paperwork associated with processing orders.
  • Ensure that order changes are properly handled and communicated to all necessary parties.
  • Handles all related administrative duties related to assigned orders.
  • Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and low-cost rates.
  • Follow up, Coordinate and direct transportation needs at multiple facilities to make pickups and deliveries in an efficient and timely manner.
  • Participate or lead ad-hoc projects that may go beyond formal accountabilities to satisfy and respond accordingly to business needs.
  • Proactively manage Health & Safety process and procedures to achieve the company ambition of ‘0 Lost Time Injuries’ and to continuously improve the company's Health & Safety performance.
  • Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc. 

Job Qualifications
Education

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Experience

  • 0-2 years’ experience in sales or logistics

Technical Skills

  • Strong understanding of logistics principles and practices.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in Microsoft Office Excel and CRM/ERP systems.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Detail-oriented with a high degree of accuracy.

Interested to apply?
Send your CV to vacancies@heidelbergmaterials.com, email subject: Sales Support.
Deadline: Tuesday, 12th of May 2026.