Our Services

Our commitment to serving our customers goes beyond just providing top-notch building materials. We elevate their experience by providing a spectrum of services that have been pivotal in propelling us to the forefront of the fiercely competitive building materials market. These services include: 

  • Technical Support:
    Our dedicated team of experts stands by our customers side, offering unparalleled technical guidance and insights. From selecting the right product for the project to troubleshooting challenges, we're here to ensure their endeavors stand strong. 
  • Customer Service:
    Our customer service team embodies our core values of excellence and dedication. With a responsive approach and a passion for solving customer needs, we ensure that our customers' experience with us is seamless and exceptional.
  • Logistics Customer Service:
    Thanks to our efficient and reliable logistics team and wide network, we offer CPT Sales (Carriage Paid To) service, delivering our premium products - whether in bags or bulk - directly to customers' location with GPS tracker as it moves from our plant till it arrives to its destination.
  • Sales Support Services: Our Sales team offering personalized advisory services, from financial strategies to invoice management, helping our customers reach their optimal business performance.
  • Online Store:
    Dive into our user-friendly online store, with just a few clicks, customers gain access to our diverse range of products, ensuring their projects are fueled with the best in the industry.
  • MySuez: Empowering our certified distributors with a dedicated online cement ordering application to help order and track delivery. It gives them the advantages of managing their account history, balances, performance, and invoices.

These services have been instrumental in cementing our position as a market leader. Our journey to excellence has been empowered by our commitment to cater to customers' needs with finesse and innovation. 

Call Center Hotline

Cairo Sales Office

Heidelberg Materials - Suez Cement S.A.E K30 Maadi/Ein Sokhna Road
2691 Cairo