Sales Support & Logistics Coordinator

Job Purpose
Support the day- to- day activities of the sales support team so that the organization’s sales force is effectively supported, and all sales transactions are processed efficiently, accurately & economically.

Roles and Responsibilities

  • Build relationships with customers and transporters to own customer inquiries from initiation to resolution.
  • Perform administrative tasks to support sales segment team’s operation activities 
  • Interface with Finance, Procurement, Sales Segments, Marketing and IT to drive continuous improvement of process.
  • Generate sales and purchase contracts as directed by commercial team
  • Assist Sales team in analyzing contractual commitments, customer specifications, and other data to plan and develop logistic program activities
  • Review margin analysis with transporters.
  • Process orders provided by the direct, indirect & export teams to enhance workflow
  • Coordinate quality control documentation and other paperwork associated with processing orders
  • Ensure that order changes are properly handled and communicated to all necessary parties
  • Handles all related administrative duties related to assigned orders
  • Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and low-cost rates
  • Follow up, Coordinate and direct transportation needs at multiple facilities to make pickups and deliveries in an efficient and timely manner
  • Participate or lead ad-hoc projects that may go beyond formal accountabilities to satisfy and respond accordingly to business needs      
  • Proactively manage Health & Safety process and procedures to achieve the company ambition of ‘0 Lost Time Injuries’ and to continuously improve the company's Health & Safety performance 
  • Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc.

Job Qualifications
Education

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
    Experience
  • 0-2 years’ experience in sales or logistics

Working Hours
From 8am to 4pm however shifts sometimes needed as per work needs

Technical Skills

  • Strong understanding of logistics principles and practices.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in Microsoft Office Excel and CRM/ERP systems.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Detail-oriented with a high degree of accuracy

Interested to apply?
Send your CV to vacancies@heidelbergmaterials.com, email subject: Sales Support & Logistics Coordinator
Deadline: Thursday, 23rd of January 2025.